Uncensored Customer Reviews

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I have been very pleased with the service from Custom Ink. The ordering process was simple, as was the customization process. We had one small issue with coloring on our logo for one shirt, but that was quickly resolved.

great experience. easy use of website and fast shipping

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Very easy to use website and the quality of the printing was excellent. It was exactly what we wanted and hoped for. I did get a couple of notifications after I confirmed my own designed image that the colors might be hard to match and to expect a call/chat from a rep. That never happened, and the t-shirts arrived (early!) and looked great - so I guess it wasn't a problem, but it did make me nervous for a second that it wasn't going to work out.

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I've been designing and ordering t-shirts for several years for our annual family & friends beach vacation. I upload my artwork, I choose the shirt and sizes, and a week or two later, a box shows up with beautifully printed shirts. I know, all that sounds pretty simple. But it's amazing how many companies just can't seem to make things 'simple'. Every order has always been perfect, but I have no doubt that if I had an issue, it would be corrected with the same level of ease. Thank you!

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Ai tools are super fun and allow you to create custom designs!

If I am honest, this was one of the most frustrating and time consuming ordering situations I have had online, and should have gone through Etsy where I could deal with one human. It took 3+ customer service reps and 5 hours of my time to order a very simple one color logo onto one color shirt. Emails are not answered, chat is good, but lacks follow up. The comfort colors tee shirts are awesome however. I have ordered a lot of logo based products for my company in the past, and this ranks low for me.